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#1 2018-04-20 08:43:41

aaronpawlak
Member
Registered: 2017-12-26
Posts: 22

Intensity Shuttle USB not working on Windows 10

Hi,

I have an Intensity Shuttle for USB 3.0, and the device was working normally on Windows 7 Pro. Recently I upgraded to Windows 10 Pro, and since then the vídeo recorder stopped working.
I have updated the software of the device that Blackmagic provides in their website with the most new version (one that supports W10). Still, the device is not working. I believe the reason is because the motherboard I have (GA-Z68X-UD3P-B3) don't have a driver make specifically for W10, but I'm not sure about that so I thought I could ask here in the fórum if anyone knows a solution.
When I upgraded to W10, the system updated with no problems, with all drivers being installed. I don't have any device pending for instalation in the device manager sreen.

Any help will be apprecited.

I didn't find the right solution from the Internet.

References:
https://forum.blackmagicdesign.com/view … mp;t=39901
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Thank you.

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2018-04-20 08:43:41

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